Merchant App Help Center

Jungle Account

Who can apply for a Jungle Merchant account?

Any duly registered businesses with complete business permits can apply for a Jungle Merchant account to offer installment payments to its customers. For Offline Merchants, a physical store where your customers can visit and shop is a must. For Online Merchants, a website with online store capabilities where your customers can visit and shop is a must. Note: Merchants who solely sell on social media won't be able to get approved for a Jungle Merchant account based on the selling requirements above.



How do I apply for a Jungle Merchant account?

To apply for a Jungle Merchant account, simply click here and fill-up the necessary forms and upload the required documents. You will be contacted by a Jungle Partnership Manager to set up a video conference call to discuss your application and to learn more about your business. Once approved, you will be onboarded and your Jungle Merchant account will be created.



What are the requirements for a Jungle Merchant account?

To apply for a Jungle Merchant account, we will be asking for the following documents and information:

  • Business Permits (Barangay & Mayor's Permit, BIR Certificate of Registration, and other documents required for your business activity if necessary)
  • Your Business & Product Information (see application form here)
  • Business Owner KYC Information (Know-Your-Customer)
  • Online Store Technologies (if applicable)



Are we going to be trained to use Jungle's Merchant technologies?

Yes, Jungle will provide you with online training courses and other resources in order for you to be able to operate the merchant technologies we are going to provide you.



Are you going to provide us with marketing materials for Jungle's services?

Yes, we are going to provide you with both online and offline marketing resources that you can freely use on your physical and online stores as well as your social media accounts.



Jungle Account

Who can apply for a Jungle Merchant account?

Any duly registered businesses with complete business permits can apply for a Jungle Merchant account to offer installment payments to its customers. For Offline Merchants, a physical store where your customers can visit and shop is a must. For Online Merchants, a website with online store capabilities where your customers can visit and shop is a must. Note: Merchants who solely sell on social media won't be able to get approved for a Jungle Merchant account based on the selling requirements above.



How do I apply for a Jungle Merchant account?

To apply for a Jungle Merchant account, simply click here and fill-up the necessary forms and upload the required documents. You will be contacted by a Jungle Partnership Manager to set up a video conference call to discuss your application and to learn more about your business. Once approved, you will be onboarded and your Jungle Merchant account will be created.



What are the requirements for a Jungle Merchant account?

To apply for a Jungle Merchant account, we will be asking for the following documents and information:

  • Business Permits (Barangay & Mayor's Permit, BIR Certificate of Registration, and other documents required for your business activity if necessary)
  • Your Business & Product Information (see application form here)
  • Business Owner KYC Information (Know-Your-Customer)
  • Online Store Technologies (if applicable)



Are we going to be trained to use Jungle's Merchant technologies?

Yes, Jungle will provide you with online training courses and other resources in order for you to be able to operate the merchant technologies we are going to provide you.



Are you going to provide us with marketing materials for Jungle's services?

Yes, we are going to provide you with both online and offline marketing resources that you can freely use on your physical and online stores as well as your social media accounts.



Store Management

What are the applications and technologies Jungle will provide my store for management?

The two most basic applications Jungle will provide you as a partner merchant are the following:

  • Merchant App: This is the mobile application that you will use mainly for process Jungle installment payments and confirming installment payment transactions inside your physical store.
  • Merchant Dashboard: This is where you can run analytics reports, update your store information, add store branches and employees, and check your earnings from Jungle.



Merchant Dashboard: How can I run reports for my store?

On your Merchant Dashboard, you will be able to run both purchases and earnings report. The reports are located on the homepage of the Merchant Dashboard itself. You may also filter the data that you want to see on your reports by store branch as well as transaction start and end dates.



Merchant Dashboard: How can I update my store information?

To update your store's information through your Merchant Dashboard, simply perform the following steps:

  1. Click "Update Information".
  2. Change the information you need to update (Store Name, Store Category Store Description, Physical Store Images, etc.).
  3. Once done, click "Submit" to save changes.



Merchant Dashboard: How can I add new branches to my Jungle Merchant account?

To add and apply for a new store branch that will offer Jungle's services, simply follow these steps:

  1. On your Merchant Dashboard, click "Update Information".
  2. Click "Locations".
  3. Type the name of your new location or branch.
  4. Search for the new location or branch address.
  5. Click "Submit" to save the changes.



Merchant Dashboard: How can I add new employees to my Jungle Merchant account?

To add new employee accounts to your Jungle Merchant account, follow these simple steps:

  1. On your Merchant Dashboard, click "Update Information".
  2. Click "Employees".
  3. Click "Add Employee Account" button.
  4. Add employee account information.
  5. And then click "Submit" to save the changes.



Store Management

What are the applications and technologies Jungle will provide my store for management?

The two most basic applications Jungle will provide you as a partner merchant are the following:

  • Merchant App: This is the mobile application that you will use mainly for process Jungle installment payments and confirming installment payment transactions inside your physical store.
  • Merchant Dashboard: This is where you can run analytics reports, update your store information, add store branches and employees, and check your earnings from Jungle.



Merchant Dashboard: How can I run reports for my store?

On your Merchant Dashboard, you will be able to run both purchases and earnings report. The reports are located on the homepage of the Merchant Dashboard itself. You may also filter the data that you want to see on your reports by store branch as well as transaction start and end dates.



Merchant Dashboard: How can I update my store information?

To update your store's information through your Merchant Dashboard, simply perform the following steps:

  1. Click "Update Information".
  2. Change the information you need to update (Store Name, Store Category Store Description, Physical Store Images, etc.).
  3. Once done, click "Submit" to save changes.



Merchant Dashboard: How can I add new branches to my Jungle Merchant account?

To add and apply for a new store branch that will offer Jungle's services, simply follow these steps:

  1. On your Merchant Dashboard, click "Update Information".
  2. Click "Locations".
  3. Type the name of your new location or branch.
  4. Search for the new location or branch address.
  5. Click "Submit" to save the changes.



Merchant Dashboard: How can I add new employees to my Jungle Merchant account?

To add new employee accounts to your Jungle Merchant account, follow these simple steps:

  1. On your Merchant Dashboard, click "Update Information".
  2. Click "Employees".
  3. Click "Add Employee Account" button.
  4. Add employee account information.
  5. And then click "Submit" to save the changes.