Terms of Service
1. What are you agreeing to?
1.1. The Parties to this Agreement.
These Terms of Service describe a contractual relationship ("Agreement") between you ("you" or "your") and Jungle Lending, Inc. (including its subsidiaries, affiliates, agents, and assigns) ("Jungle," "we," "us," "our") regarding (1) your use of this website ("Website") or the Jungle mobile application (the “App”), including to access information related to "In-Store Purchase Loan" and/or “Online Purchase Loan” (both of which are described below in Section 2.1), (2) your use of “Additional Tools” as described below in Section 2.2, (3) your use of any other service(s) offered through the Website or App, and (4) your access to your Jungle account information and service through the Website or App (collectively, the "Jungle Service(s)" or "Service(s)").
1.2. Changes to this Agreement.
Jungle may, in its sole discretion, decide to change this Agreement from time to time, provided, however, that such changes will not impose additional obligations on you with respect to actions you took before the change became effective unless you specifically agree to such changes (for example, by confirming a loan). Additionally, YOU AGREE TO ACCEPT ANY CHANGES TO THIS AGREEMENT BY USING THE JUNGLE SERVICES AFTER CHANGES HAVE BEEN POSTED. If Jungle makes any changes to this Agreement that it deems to be material, Jungle will make a reasonable effort to inform you of such changes, but it is your responsibility to obtain updates and review the Agreement posted to our website from time to time to see if it has been changed.
1.3. Your Eligibility.
To be eligible to use the Services, you must be at least 18 years old, a resident of the Philippines, and possess the necessary qualifications as may be required by Jungle. You represent and warrant that you are eligible to use the Services.
2. How Jungle will serve you.
2.1 Credit Products Offered Through Jungle
2.1.1. "In-Store Purchase Loan" "In-Store Purchase Loan" is a closed-end installment loan product with standard terms of 3, 6, 9, or 12 months (other terms may be available at select merchants) through Jungle's technology platform. Loan term options may vary based on the purchase price and merchant. "In-Store Purchase Loan" allows you to buy goods or services offered by merchants ("Merchants") for personal use inside merchants’ brick-and-mortar stores.
2.1.2. "Online Purchase Loan" "Online Purchase Loan" is a closed-end installment loan product with standard terms of 3, 6, 9, or 12 months (other terms may be available at select merchants) through Jungle's technology platform. Loan term options may vary based on the purchase price and merchant. "Online Purchase Loan" allows you to buy goods or services offered by merchants ("Merchants") for personal use on merchants’ eCommerce sites.
2.2 Additional Tools.
2.2.1. Tools We May Offer: We may from time to time offer you the ability to access certain financial management tools. Examples of such tools include financial calculators, customized financial analysis, bill payment reminders, dashboards with information about your debts (including debts you may owe others) and/or assets, and other similar services. Unless we indicate otherwise, these tools will be provided free of charge and are provided exclusively for personal use.
2.2.2. Limitations on Tools: You agree that we may modify the tools or cease making them available to you at any time without notice. We have no obligation to continue to make any particular tool available to you or to do so without charge. If we modify a tool or cease to make a tool available to you, you understand that you may lose access to any information that you may have supplied in connection with your use of the tool and have no rights to obtain such information from us. To the extent that the tools present information regarding financial accounts you may have with other lenders or financial institutions, you understand that the information may not be up to date. Before acting on any such information, you should confirm its accuracy with the lender or financial institution holding the account. There may be times when a tool we offer is unavailable or not properly functioning, and you agree that we have no liability to you if this occurs or in connection with the tools generally. You may need certain hardware or software to utilize the tools, and you understand that your failure to have such hardware or software will result in your not being able to use the tools or some tool functionality. You understand that some tools or some tool functionality may only be available to consumers who have relationships with certain lenders, service providers or financial institutions or who have certain financial products. If you do not have such relationships or products, you understand that you may not be eligible to use a tool or all of its functionality. You agree that we may use the information we gather through the tools to market other products and/or services to you, including those of third parties.
2.2.3. Third-Party Providers: We may rely on third party providers to assist us in making a tool or other Jungle Service available to you. By linking your bank account to a tool or Service, you authorize us and our third-party providers to access your financial accounts on your behalf, and to gather information about you. You give us and our third-party providers a limited power of attorney, and appoint us and our third-party providers as your true and lawful attorney-in-fact and agent to act on your behalf and access, transmit, and use your information as necessary to provide the tools and other Services. You agree to the transfer, storage, and processing of your information by these third party providers in accordance with their respective privacy policies. We have no liability to you for any damages you may suffer as a result of any such third party's actions or inactions or from inaccurate account information.
2.2.4. Tools are Provided for Informational Purposes Only: Financial information provided through the tools is provided for informational purposes only and not a substitute for individualized professional advice. We are not a credit repair or credit services organization, including any credit repair or credit services organization acts. We do not provide “credit services” or “credit repair” services. We do not advise or assist you with “rebuilding” or “improving” your credit. We make no representation that we will improve or attempt to improve your credit record, history or rating. The tools are not intended to provide financial, legal or tax advice, and we are not a financial planner, broker or tax advisor. The tools are intended only to provide general assistance in organizing your finances. Before making any financial decisions or implementing any strategy, you should consider obtaining additional information and advice from your accountant or other financial advisers who are fully aware of your individual circumstances.
2.2.5. Accuracy, Reliability, and Timeliness of Information: YOUR USE OF THE TOOLS IS AT YOUR SOLE RISK. INFORMATION PROVIDED THROUGH THE TOOLS IS ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR INFORMATIONAL PURPOSES ONLY. WE MAKE NO WARRANTY THAT THE TOOLS WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR BE UNINTERRUPTED, TIMELY, SECURE, ACCURATE OR RELIABLE.
2.3. Collecting Information About You.
2.4. Credit Report Authorization and Reporting.
You expressly authorize Jungle Technology Pte. Ltd., its subsidiaries and partners, to obtain consumer reports from consumer reporting agencies about you (1) when you apply for a loan or line of credit, (2) periodically throughout the term of your loan or while you have a line of credit (including in the month following the month when you pay off or otherwise satisfy the loan or line of credit) and (3) periodically in connection with any other services you may obtain from us (including services involving financial management or credit profile tools we may offer). You expressly authorize us to use the information that we obtain from such reports to, among other things, market refinancings and Jungle's current and future products and services to you (both during and after the term of your loan, while you have a line of credit and during and after the term of any other services you may obtain from us), provide you with other services (including financial management tools and credit profile tools) you may request, make decisions related to the servicing and collection of your account, measure how the loan/line of credit you obtained through us impacts your credit, perform other statistical analysis, and share information with you about your credit profile. You understand that Jungle and/or its partners may report information about your loan or line of credit (such as on-time, late, and missed payments; any defaults; and the fact you paid off your loan or line of credit) to credit reporting agencies.
You agree to allow Jungle to send you payment reminders from time-to-time and/or reasonable hours (between 6:01 A.M. to 9:59 P.M). You agree that payment reminders may take the form of any available communication. You also agree that if you fail to pay any amount owed to Jungle pursuant to this Agreement, Jungle may engage in collection efforts to recover such amounts from you. These collection efforts may involve contacting you directly, visiting your residential and work address you provided, obtaining the assistance of a collections agency, or taking legal action. All costs incurred to collect payments shall be charged against your account. FAILURE TO PAY MAY AFFECT YOUR CREDIT SCORE.
2.6. Communication & Notification.
You agree that Jungle may provide you communications about your account and a Jungle Service electronically or through phone calls or in writing. Standard mobile, message, or data rates may apply and you are responsible for any such fees. Jungle reserves the right to close or limit access to your account or a Service and immediately collect all due amounts if you withdraw your consent to receive electronic or other communications or if you revoke access to any third-party site on which the Jungle Service relies or if any such service should revoke or cancel your account on that site. Any electronic communications will be considered to be received by you at the time we email it to you or otherwise send it to your attention (such as via SMS or other online or mobile notification). We may assume you have received any communications sent to you by postal mail 3 business days after we send it. If we need to contact you to service your account or to collect amounts you owe to us, you give direct consent to us, as well as servicers, agents, contractors and collectors of your account, to communicate with you in any way, such as calling, texting, or email via:
any email address you provide to us or one of our merchants,
automated dialer systems and automatic telephone dialing systems,
pre-recorded or artificial voice messages and other forms of communications.
You also agree that these communications are not unsolicited for purposes of any law, and you understand that this may result in additional mobile, text message, or data charges.
You understand and agree that Jungle may, without further notice or warning and in our discretion, monitor or record telephone conversations you or anyone acting on your behalf has with Jungle or its agents for quality control and training purposes or for its own protection. You acknowledge and understand that, while your communications with Jungle may be overheard, monitored, or recorded without further notice or warning, not all telephone lines or calls may be recorded by Jungle, and Jungle does not guarantee that recordings of any particular telephone calls will be retained or retrievable.
2.7. Working with Third Parties.
If you grant express permission to a third party to take specific actions on your behalf, or access particular information about your account, either through your use of the third party's product or service or through your Jungle account, you acknowledge that Jungle may disclose information about your account that is authorized by you to this third party. You also acknowledge that granting permission to a third party to take specific actions on your behalf does not relieve you of any of your responsibilities under this Agreement. Further, you acknowledge and agree that you will not hold Jungle responsible for, and will indemnify Jungle from, any liability arising from the actions or inactions of this third party in connection with the permissions you grant.
3. Your use of Jungle.
3.1. Agreement to Provide Accurate Information.
When you provide information to Jungle or in connection with the Jungle Services, you agree to provide only true, accurate, current and complete information about yourself and you agree not to misrepresent your identity or your account information. You further agree to keep your account information up to date and accurate.
3.2. User Responsible for Fees.
If you use the Jungle Services, you are responsible for any fees or other amounts that your phone service provider charges, such as fees for SMS, data services, and any other fees that your phone service provider may charge.
3.3. Repayment Methods.
You may use one of the acceptable methods of payment set forth in your relevant loan agreement to make one-time transactions to pay your account as payments become due or you may set up automatic monthly account payments. Furthermore, nothing in this Agreement shall be construed as applying to the extent inconsistent with the Loan Agreement related to your “In-Store Purchase Loan” or “Online Purchase Loan” product.
Currently, acceptable methods of payment are:
Over-the-Counter Channels - You may pay with any of Jungle’s partner over-the-counter payment gateways communicated over the platform.
Debit or Credit Card - Payments made by debit or credit card will be subject to the terms and conditions established by us and the debit or credit card issuer. If charges cannot be processed through your debit or credit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, you will be responsible for any fees incurred and Jungle will have no liability with respect thereto.
3.4. Access to Your Account.
You are responsible for maintaining the secrecy of the login credentials to your Jungle account. You agree to establish reasonable security procedures and controls to limit access to your password or other identifying information to authorized individuals, which includes choosing passwords and other credentials in a manner that will protect the security of your information. Your credentials include your username and password to your Jungle account and to any third party account you have used to login to your Jungle account. You are also responsible for maintaining the accuracy of the information in your Jungle account.
3.5. Website & App Content.
The information on the Jungle website and App is for information purposes only. It is believed to be reliable, but Jungle does not make any promises as to its completeness, timeliness or accuracy. The information and materials contained in the Website, and in this Agreement, are subject to change without notice.
Access to the Services may from time to time be unavailable, delayed, limited or slowed due to, among other things:
servers, networks, hardware failure (including your own computer), internet, telecommunication lines and connections, and other electronic and mechanical equipment;
software failure, including among other things, bugs, errors, viruses, configuration problems, incompatibility of systems, utilities or applications, the operation of firewalls or screening programs, unreadable codes, or irregularities within particular documents or other content;
overload of system capacities;
damage caused by severe weather, earthquakes, wars, insurrection, riots, civil commotion, acts of God, accident, fire, water damage, explosion, mechanical breakdown or natural disasters;
interruption (whether partial or total) of power supplies or other utility of service; strike or other stoppages (whether partial or total) of labor;
governmental or regulatory restrictions, exchange rulings, court or tribunal orders or other human intervention; or
any other cause (whether similar or dissimilar to any of the foregoing) whatsoever beyond the control of Jungle.
3.6. Links to Other Websites.
Links to non-Jungle websites are provided solely as pointers to information on topics that may be useful to users of the Services, and Jungle has no control over the content on such non-Jungle websites. Jungle makes no warranties concerning the content of such websites, including the accuracy, completeness, reliability of said websites, nor does Jungle warrant that such website or content is free from any claims of copyright, trademark or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. If you choose to follow a link to a website not controlled by Jungle, you must do so at your own risk. Jungle does not guarantee the authenticity of documents on the Internet. Links to non-Jungle websites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such websites.
3.7. Closing Your Account.
3.8. Dormant Accounts.
Jungle may close your account if you do not log in to your account or use the Jungle Services for two or more years. Jungle will retain your information in accordance with Section 3.7 above.
3.9. Feedback You Provide.
If you submit comments, ideas, or feedback to us, you agree that we can use them without any restriction or compensation to you. If we accept your submission, we do not waive any rights to use similar or related ideas or feedback previously known to us, developed by our employees, or obtained from sources other than you.
3.10. Grace Period.
Jungle provides its borrowers a Grace Period of three (3) calendar days to make loan repayments without being charged for a Late Repayment Fee. Jungle reserves the right to change, update, or totally remove its Grace Period without prior notice.
3.11. Late Repayment Fees.
In case of late loan repayments, Jungle will charge you the following loan repayment fees:
Any time after your loan due date: + Php 200.00
30 days past due date: + Php 400.00
60 days past due date: + Php 600.00
90 days past due date: + Php 900.00
These loan repayment fees will be added on top of your unpaid monthly installment/s.
3.12. Processing and Other Fees.
Jungle only charges a loan origination fee and a loan processing fee to cover costs of customer acquisition and background checks from accredited credit bureaus.
3.13. Interest Rates.
Interest rates on our purchase loan services vary depending on a number of elements like your credit score, payment history, loan terms, and other risk factors. We strive to give our borrowers the best interest rate for our purchase loan services that starts at 3.5% monthly.
4. How you may NOT use Jungle.
By using Jungle's Services, you agree that:
You will not engage in any activities related to the Services that violate any applicable law, statute, regulation, or ordinance or breach this Agreement or any other agreement or policy you have with Jungle;
You will not provide false, inaccurate or misleading information;
You will not provide information belonging to any person other than yourself or use an account that belongs to another person for yourself or on behalf of another person;
You will not use the Services to purchase:
Illegal items or conduct any illegal activities or transactions;
Ammunition, firearms, certain firearm parts or accessories, and certain weapons or knives regulated under applicable law;
Narcotics, steroids, controlled substances, quasi-pharmaceuticals, or drug paraphernalia;
Currency in any form, including virtual and digital currency;
Stolen goods, including but not limited to, digital or virtual goods; or
a good or service deemed unacceptable by Jungle;
You will not use any device, software, routine, file or other tool or technology, including but not limited to any viruses, trojan horses, worms, time bombs or cancelbots, intended to damage or interfere with the Services or to surreptitiously intercept or expropriate any system, data or personal information from the Services;
You will not use the Services to make payment(s) on an existing Jungle loan(s) or line of credit. Unless otherwise expressly permitted by Jungle, you will not use the Services for the purpose of payment for an existing loan(s) or line of credit from another institution;
You will not use the Services to accomplish a cash advance, wire or money transfer;
You will not commit unauthorized use of Jungle's Website and systems including but not limited to unauthorized entry into Jungle's systems, misuse of passwords, or misuse of any information posted to a site; and
You will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure, including but not limited to denial of service attacks, "spam" or any other such unsolicited overload technique.
5. Miscellaneous Provisions.
5.1. Enforceability and Governing Law.
The failure of Jungle to exercise or enforce any right or provision of the terms in this Agreement does not constitute a waiver of such right or provision. This Agreement cannot be changed or modified by you except as posted on the Services by Jungle. If any provision of this Agreement is held to be unenforceable, the unenforceable term or provision shall be replaced by an enforceable term or provision that comes closest to the intention underlying the unenforceable term or provision and the remaining provisions shall be enforced.
5.2. Intellectual Property.
All content, design, graphics, compilation, magnetic translation, source codes, business models, digital conversion and other matters to the Services whether or not protected under applicable copyrights, trademarks and other proprietary rights (including but not limited to intellectual property rights) are owned by Jungle or one of its affiliates, whichever is applicable. The copying, redistribution, use or publication by you of any part of the Services, unless expressly permitted in this Agreement, is strictly prohibited. Use of the Services does not give you ownership of any intellectual property rights in any of the content, documents or other materials you access. The posting of information or materials on the Services does not constitute a waiver of any right in such information and materials.
"Jungle" is the marketing name for certain financial services activities of Jungle as the operator of the Services. "Jungle" is a trademark of Jungle. Other featured words or symbols may be the trademarks of their respective owners.
You agree to indemnify, defend and hold Jungle and its Affiliates harmless from any liability, including reasonable attorneys' fees, related to your use of the Services or any violation of these Terms of Service.
5.5. DISCLAIMER OF WARRANTY.
JUNGLE AND ITS AFFILIATES MAKE NO COMMITMENTS OR WARRANTIES ABOUT (i) THE CONTENT, RELIABILITY, OR AVAILABILITY OF THE SERVICES OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE SERVICES OR (ii) THE ACCURACY, RELIABILITY OR COMPLETENESS OF THE CONTENT ON THE WEBSITE, APP OR SERVICES. JUNGLE AND ITS AFFILIATES DISCLAIM, WITHOUT LIMITATION, ANY WARRANTY OF ANY KIND WITH RESPECT TO THE SERVICES, INCLUDING ANY WARRANTY REGARDING NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. JUNGLE AND ITS AFFILIATES SHALL NOT BE RESPONSIBLE FOR ANY SERVICE INTERRUPTIONS, INCLUDING, BUT NOT LIMITED TO, SYSTEM FAILURES OR OTHER INTERRUPTIONS THAT MAY AFFECT THE RECEIPT, PROCESSING, ACCEPTANCE, COMPLETION OR SETTLEMENT OF PAYMENT TRANSACTIONS OR THE SERVICES.
5.6. LIMITATION OF LIABILITY.
JUNGLE AND ITS AFFILIATES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY PRODUCT AVAILABLE FROM OR THOUGH THE WEBSITE OR THE USE OF THE SERVICES. IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, JUNGLE AND ITS AFFILIATES ARE NOT LIABLE FOR ANY COMPENSATORY, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, PRODUCT LIABILITY OR OTHERWISE; NOR ARE JUNGLE AND ITS AFFILIATES LIABLE FOR ANY THIRD-PARTY CLAIMS OF ANY NATURE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIMS. NONE OF THE SERVICES WOULD BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, YOU OBTAIN FROM US FROM OR THROUGH THE WEBSITE OR SERVICES SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT. NEITHER JUNGLE NOR ITS AFFILIATES SHALL HAVE ANY LIABILITY FOR ANY FAILURE OR DELAY RESULTING FROM ANY CONDITION BEYOND THE REASONABLE CONTROL OF SUCH PARTY.
5.7. Statute of Limitations.
5.8. No Third-Party Beneficiaries.
This Agreement is between you and Jungle. No user has any rights to force Jungle to enforce any rights it may have against you or any other user.
5.9. Government Use.
If you are a part of an agency, department, or other entity of the Philippine Government ("Government"), the use, duplication, reproduction, release, modification, disclosure or transfer of any of our products or Services is restricted. The Service and any related software is a "commercial item," "commercial computer software" and "commercial computer software documentation." In accordance with such provisions, any use of the Service by the Government shall be governed solely by these Terms.